Real-Time Alerting for Care Coordination
It is essential for care management teams to know when, where, and why their patients receive hospital-based services. Patients with chronic conditions especially require timely care. Awareness of these encounters allows providers to arrange for appropriate in-hospital disease management and/or follow-up care based on each patient’s individual needs, regardless of the situation.
With Georgia Notify (GA Notify), practices can customize their experience by choosing which alert types (i.e., hospital discharges, emergency room registrations, etc.) are most relevant, allowing them to receive the critical information when it happens. Providers can also assign workflow statuses and create care notes to share among users within their practice.
GA Notify unites hospitals, primary care providers, payers, and others responsible for coordinating patient care across the continuum by providing real-time alerts of patient health care encounters. These alerts inform subscribers of admissions and discharges from connected facilities (such as hospitals, clinics, etc.) and includes information like the patient’s current contact information and the reason for admission. GA Notify is a helpful tool for coordinating care, reducing costs, and improving patient outcomes.
GA Notify leverages best-in-class patient matching algorithms to deliver personalized, contextualized notifications based on submitted patient lists, dynamic auto-roster creation, and patient assertion at the point of care. GA Notify has been carefully tailored to optimize the physician experience by managing duplication, respecting provider preferences, and supporting deep workflow integration. With the latest CMS requirement on hospitals to provide notifications to over-alerted providers, ensuring a streamlined process is key to success.
Optimized Financial Performance
GA Notify’s ability to improve care coordination and reduce avoidable utilization is necessary to achieve an organization’s financial goals under value-based contracting—bundles, ACOs, PCMH programs—or through enhancing Transitional Care Management (TCM) revenue.
Improved Care Coordination
GA Notify delivers actionable real-time alerts to aid users in promptly directing patients to the most appropriate care settings. Patients who may be either ACO members or part of specific care management programs can be managed in a more consolidated way. A single user can access multiple panels instead of having to create multiple logins or use separate interfaces. Likewise, multiple users can be assigned to the same group, allowing patient management status to be accessed across an organization and worked simultaneously.
Reduced Avoidable Utilization
Identify in real time when, where, and why a patient is hospitalized, and receive insight into a patient’s relationships to make informed clinical decisions. Time is of the essence to provide follow-up care for discharged patients to reduce the likelihood of a readmission. Discharge alerts enable timely post-discharge follow-up.
Improved Patient Satisfaction
GA Notify alerts improve communications and streamline workflows between care providers and case team managers, leading to greater patient engagement and satisfaction. By sending care providers and case team managers the information they need to reach out to patients, GA Notify alleviates the need for patients and caregivers to contact providers to schedule follow-up care.
Industry-Leading Data Quality and Patient Matching
Over a decade of proven practice optimizing ADT data quality to both match patients at unparalleled rates while also ensuring salient, actionable insights empower care managers to effectively coordinate care. GA Notify extracts the signal from the noise, delivering only the most relevant notifications from the hundreds of raw messages generated during a typical patient encounter.
Flexible Delivery Management
GA Notify tailors alerts to provider preferences to minimize abrasion and maximize efficiency. This flexibility ranges from sophisticated, seamless integration into EMR workflows through the use of HL7 v2, FHIR APIs, Direct, C-CDA XML files, and more to simplified, user-friendly alert delivery to a GA Notify web portal or via aggregated daily CSV files.
Flexible Roster Management
Given the criticality of roster-based alerting services, GA Notify has a multi-modal solution to allow practices and other subscribing organizations to upload rosters. Simple, automated roster population using ADT, scheduling feeds, or self-service loading provides organizations of all sizes and technical complexity the flexibility needed to ensure efficient operations.
GA Notify SmartAlerts technology enables many out-of-the-box specialized care coordination use cases such as cardiac event, COPD, gastrointestinal related illness, opioid overdose, sepsis, COVID lab and death reporting, and much more. SmartAlerts allow physicians and care managers from different specialties and care settings to customize the alerts they receive through filters to more closely meet their needs, resulting in rapid care coordination for networked clinical decision-making at the point of care.
Workflow-Friendly Interface and Dashboard
The GA Notify portal is a powerful and flexible tool designed for simple access of alerts for end users. It supports evolving care coordination workflows by providing the ability to manage alert outreach, share care plans across teams, and coordinate follow-up activities. The portal has powerful filtering capabilities that enable users to personalize their experience.